Institucional - Clean's Quality

Client Focus

Processes are operated with the Clean basic premise efficiently and effectively meet the needs and expectations of customers, in order to:

- Identify opportunities for improvements in processes, products and services;

- Add value to customers, making processes more agile.

Additionally, information is monitored to measure the Clean is operating in accordance with the specified requirements and meets the needs and expectations of its customers. This information can be obtained through satisfaction surveys, complaints or through direct communication with customers.

Quality Politics

Top management establishes and ensures that the quality policy is understood, implemented and maintained at all levels of the Organization.

Clean is committed to environmental management, continuously seek to improve its management systems, providing quality service to its processes, products and services, the development of its employees, environmental protection and meeting the needs of its customers as essential to the success of business and improving the quality of life through the following assumptions:

1) Achieve leadership in the markets it serves, providing quality services recognized by the loyalty of our customers and the continuous and sustainable growth;

2) Meet relevant legislation, continuously improve safety and health at work, controlling sources that can produce losses relating to persons, property, the process and the environment;

3) Continuously promote development programs of our employees, suppliers and partners;

4) Promote actions that demonstrate good corporate citizenship, social and environmental responsibility and respect for human beings;

5) Periodically assess the adequacy of this Policy to the purposes of our company and its activities, products and services;

6) Empowering employees at all levels, to consider quality as an integral part of any activity and as a personal commitment to compliance with the guidelines described in this Policy.

Valores